Tickets & Bookings
We are currently unable to help with bookings over the phone. Please email firstname.lastname@example.org if you have difficulties booking tickets.
Tickets can be purchased online up to one hour before the performance, by phone between 10am and 3pm Monday to Friday or at the venue 30 minutes before the performance, subject to availability.
Please note there is a $2.50 booking fee per ticket when booking online or by phone. Each patron must have their own valid Theatre Works ticket and will need to submit this ticket to the Usher at the theatre door before gaining entry to the performance. Due to the intimate nature of the theatre space most shows have a strict no latecomer policy and ticket holders will not be admitted into the theatre after the performance has commenced. Tickets cannot be exchanged or refunded due to late arrival. We recommend that you arrive at the theatre at least 15 minutes prior to the performance.
Theatre Works endeavours to include accurate content warnings, however, some production content does change within the rehearsal period and we encourage you to visit our website or call the Box Office before the show opens for up-to-date warning information. Warning signs will also be placed in the theatre foyer.
Tickets can be exchanged up to 48 hours before your performance date. All exchange requests must go to email@example.com with your order number and requested date change.
Tickets can be exchanged for a different performance date of the same production. We are unable to offer exchanges into a different production.
If you select new tickets that are more expensive than your original ones, you will be charged the difference in the ticket prices.
All exchanges are subject to ticket availability. Tickets cannot be exchanged for sold out productions.
Theatre Works follows the Live Performance Australia Ticketing Code of Practice (see liveperformance.com.au for conditions). As such, tickets cannot be refunded after purchase except if an event is cancelled, rescheduled or significantly relocated as outlined. Latecomers are not entitled to a refund.
Theatre Works offers VCE-focused workshops, artist talks and professionally written learning resources. Please contact our box office to discuss tailoring a package to suit your needs. School student prices are $25.00 per ticket, with one complimentary teacher ticket per 10 students. For school enquiries and bookings please contact Theatre Works firstname.lastname@example.org // (03) 9534 3388.
Previews, marked (P) in the calendar, are the exciting first performances leading up to Opening Night. Please note that directors may need to halt the performance for technical reasons.
Theatre Works partners with Auslan Stage Left and Vision Australia to offer Auslan interpreted, audio described performances and pre-show tactile tours. See website for dates or discuss with our box office staff upon booking.
WHEELCHAIR AND MOBILITY ACCESS
Theatre Works seating allows for wheelchair access and the use of mobility aids. Please discuss your requirements with our box office staff at the time of booking.